NBFC AND LENDING

AI for lending ops, vendor finance, and customer servicing.

For NBFCs, banks, and fintech lenders moving off spreadsheets and call centers onto AI-driven operations. Built for the volume and regulatory load of Indian lending.

70%
Customer calls handled by AI
24/7
Always-on servicing
85%
Faster vendor payouts
15+
Indian languages supported
Who We Serve

Built for the full lending stack.

From digital lenders to traditional NBFCs to fintechs scaling fast, the platform adapts to your book size and product mix.

Consumer Lending

Personal loans, BNPL, consumer durable financing, and credit-card NBFCs with high transaction volumes.

SME Lending

Working capital, term loans, and supply-chain finance for small and mid-size businesses across India.

Vehicle Finance

Two-wheeler, four-wheeler, and commercial vehicle financing companies with high-volume servicing needs.

Gold and MSME Loans

Gold loan companies, microfinance institutions, and MSME-focused NBFCs serving Tier 2 and Tier 3 borrowers.

The Problem

Where NBFCs lose customers and money.

Customer support melts under volume
EMI queries, statement requests, foreclosure questions, and collection calls flood call centers. Hold times kill NPS. Agents burn out.
Vendor and DSA payouts run slow
DSAs, channel partners, valuers, and legal vendors wait weeks for payouts. PO, invoice, and approval workflows live in email.
Regional language servicing is a gap
Borrowers in Tier 2 and Tier 3 cities want Hindi, Tamil, Telugu, Bengali, Marathi, Kannada. English-only IVRs lose them.
Working capital sits idle
Early-payment discounts from vendors and channel partners go unclaimed. Treasury teams have no visibility into the opportunity.
Our Solution

Three products mapped to your lending ops.

AI Customer CX

Voice and chat agents that handle EMI queries, statements, foreclosure, and soft collection in 15+ Indian languages, 24/7.

Learn more

Procure-to-Pay

DSA, vendor, and partner onboarding with KYC, PO, GRN, invoice, and payment in one workflow.

Learn more

AP + Invoice Discounting

OCR vendor and DSA invoices, route approvals, pay on time, and capture early-payment discounts as a finance lever.

Learn more
Connects with your lending and core stack
LMS · Nucleus, Pennant, Lentra
CIBIL and credit bureaus
NACH and eNACH
UPI AutoPay
Banking · ICICI, HDFC, Axis, Yes
CRM · Salesforce, LeadSquared

See AstonomiQ on your lending book.

Book a walkthrough. We will show you what AI servicing looks like on your customer queries and a vendor payout timeline against your current cycle.